Dr. Hayes Blog

Jerry Hayes, OD presents a variety of tips and tactics designed to
bring more dollars to your bottom line. You are invited to
comment on the topics we cover.

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Purchasing A Practice: What Should A Buyer Ask The Seller?

Hi Dr. Hayes,

I have been working for other OD’s since I graduated from optometry school ten years ago but am now ready to go out on my own.  

I just started talking to a senior doctor in solo practice who will gross about $700,000 this year.    

What would be the top 5-10 questions you would want answered by the current owner if you were going to purchase a practice?

Thanks in advance, I look forward to your reply.

Lance Keeland, OD (name changed) 

Dear Dr. Keeland,  

First off, congratulations on your decision and best of luck with your practice hunting.  

Here are just a few of the questions and observations I would consider if I were in your shoes:





What Is The Best Policy For Employee Eyewear Benefits?

Dear Jerry,  

I am in the process of redoing my employee manual and want to update my policy regarding free or reduced price eyeglass benefits for staff members.  

My current thinking is to offer each full-time employee $400 toward the retail price of one pair of glasses every 12 months. They can purchase additional pairs at 40% off retail.   

Some of my optical staff feel they should be able to buy unlimited eyewear at cost. They also want permission to solicit free frames and lenses from suppliers.   

As the practice owner, I feel that freebies and discounts are extended to the business and not to employees. Therefore, it is my decision as to how these discounts are distributed. 

I understand that staff should be wearing great products but I am on the fence about how to fairly extend these benefits.   

Any suggestions? 

Nicolette Sacco-Brown, OD 

Dear Dr. Nicky, 

This is a really good question that impacts every practice owner!   

There are lots of directions you can go here





5 Ways To Stay Up In A Down Market

The recession, as defined by economists, may be over. But the economy still feels soft to many health care providers according to Jobson Optical Research and the Wall Street Journal.   

Jobson: Eyecare Market Down 3% 

Jobson published an article on 7/29 stating the “total US vision care market was down 3% for the 12 months ending June 2010 according the Q2 Consumer Barometer.” 

In terms of dollars, frames were down 3.1%, spectacle lenses were down 2.4% and contact lenses were down 1%.   

On a positive note, they reported eye exams were up 1.4% for the same time period. 

On the other hand, the WSJ ran a feature the same day titled, “Americans Cut Back On Visits To Doctors.”  Big health insurance companies are reporting lower patient utilization for overall doctor visits, prescriptions and medical procedures in the second quarter of 2010. 

I View The Glass As Half Full 

Call me Dr. Glass Half Full. But, given that the US is coming out of the worst recession in my professional lifetime, I consider myself fortunate to work in an industry that is only down 3% in a very difficult economic environment. 

I’m also confident that every progressive practice owner reading this blog can, with a little work, improve his or her revenues by 3%. Here’s how.